THE ERA OF DIGITAL TRANSFORMATION
I know what you are thinking. Why am I writing a post about something irrelevant and that happened a long time ago? If those are your sentiments, then you are wrong on both counts. Digital transformation for your IT and your business is more relevant than ever before and is taking place across the planet as you read this. Let’s take a journey through the what, why and how of this phenomenon.
WHAT IS DIGITAL TRANSFORMATION?
From a business perspective, digital transformation is underpinned by incorporating computer and IT technologies into products, services, processes and strategies. The digitization of our world started in the late 20th century with the widespread adoption of the internet, the world wide web and related technologies. Fast forward to the 2010s, and you had the smartphone, apps, and the blossoming of the IoT and AI technologies. And now digital transformation is taking on a whole new meaning in the world of IT.
COVID-19 AND DIGITAL RENEWAL
According to the Digital Transformation Index 2020 from Dell Technologies, the coronavirus pandemic has forced businesses throughout the world to digitally transform. The report, which surveyed 4,300 business leaders from around the globe, shows that there is an increase in Digital Leaders and Digital Adopters, with a subsequent significant decline in Digital Followers and Laggards. Put simply, this means that many more businesses are adopting digital accelerations programs by strengthening their cybersecurity, empowering remote working capabilities, and reinventing digital experiences for customers and employees. In terms of Digital Adopters, the UK is at 32% in the 2020 Dell report, lagging behind the USA and China, at 4”% and 46%, respectively. Dell Technologies CEO, Michael Dell, explains how businesses that adopt digital transformation will benefit in the future:
We’ve been given a glimpse of the future, and the organizations that are accelerating their digital transformation now will be poised for success in the Data Era that is unfolding before our eyes.”
WHY DO YOU NEED TO CHANGE?
Digital transformation is now accelerating at such a pace that any business wanting to stay relevant or profitable needs to incorporate it across all its products, processes and strategies. Digital transformation underpins competitiveness in the marketplace and the ability to serve both customers and your workforce with unprecedented excellence.
WHAT CAN YOU DO?
There’s much more to this change than having state-of-the-art laptops or smartphones. The primary drivers of digital transformation include streamlining your operations and process management, increasing your employee productivity, accelerating time to market, and enhancing both customer service and insights. To do this, you have to leap into the future, by inculcating into your business the likes of AI, IoT, augmented reality (AR) and virtual reality (VR), advanced cloud computing, machine learning, and automation.
NEED A HAND WITH YOUR DIGITAL TRANSFORMATION
Part of the lyrics of the Rob Base & DJ EZ Rock song It Takes Two go:
It takes two to make a thing go right
It takes two to make it outta sight
I have over 20 years of experience in professional business IT working with the likes of Giorgio Armani, Edmond de Rothschild, and WeWork and helping them to get their digital operation on track. If you need a hand with the transformation of your business, please contact me. I’ll make sure that things go right and that your IT is outta sight.