There’s no question about it – business automation or business process automation (BPA) is here to stay. BPA is fundamental to digital transformation and the way we will work in the future. Check out these stats which speak for themselves:


  • 45% of corporate teams are involved in the automation process
  • 57% of organisations want to use automation to boost employee productivity and performance
  • low-code or no-code (LCNC) process automation solutions have been implemented by 24% of businesses
  • 94% of corporate company executives would prefer to utilise a unified platform to integrate their apps and implement process automation than rely on several platforms


As we saw last week, low-code or no-code apps aren’t reserved for the big corporate guns – SMEs can also affordably access and easily use them. Platforms like Microsoft Power Apps and Zoho Creator are becoming more popular by the day as people see the benefits of automation and the ease of low-code app implementation. This week we turn our attention specially to Zoho Creator and how the awesome automation tool will boost productivity and customer experience.




Zoho Creator is a low-code app development platform that helps you design, develop and run any business software you need. More than 14,000 companies have created 7 million apps using Zoho Creator and the platform, used by the likes of VW and Marriot, has 6 million users. Zoho Creator empowers businesses to collect data, automate processes and workflows, analyse insights through reports, facilitate user collaboration, and integrate with external apps. Each auto-scalable application developed on Zoho Creator is accompanied by a native iOS and Android app, meaning that users can access up-to-the-minute data from any location, at any time.




An app development platform is an overarching software suite that empowers you to conceptualise, create, evaluate, and launch applications across various devices, with the flexibility to host them in preferred environments, either locally, on proprietary servers, within a private cloud setup, or on a public cloud infrastructure. These platforms typically simplify the intricacies associated with the application’s entire lifecycle, reducing dependence on conventional coding languages. Overall, this streamlined approach aids businesses in rapidly and efficiently digitising processes on a large scale.




App development platforms are not all the same. Here are three from Zoho Creator that yoou need to consider:


  • Web application development platforms – these provide the tools and resources necessary to design and develop interactive web applications tailored to address particular requirements, such as online banking systems or ticket booking services.
  • Mobile app development platforms – A mobile application development platform (MADP) is software that facilitates the design and creation of custom mobile apps for business purposes. The primary advantage of using a MADP is the ability to develop a single app that can run seamlessly across different operating systems, including Android, iOS, and Windows, eliminating the need to create separate versions for each platform.
  • Custom application development platforms – These platforms give you with the necessary technology stack to create bespoke solutions that align precisely you’re your specific needs. Many enterprises are embracing LCNC development platforms to construct custom applications internally, rather than investing in inflexible and costly off-the-shelf software solutions.




Before deciding on the platform for your app development, it’s crucial to conduct a comprehensive analysis of available features and ensure it meets your requirements at each stage of development. Here are the key factors to consider:


  • Data management and analytics – make sure that the application development platform you choose provides an intuitive interface enabling the design of interactive forms and reports, facilitating the collection of diverse data.
  • Workflow automation – choose an application platform that enables process automation to mitigate human error and enhance efficiency. Easy workflow design for automating routine tasks, improving communication, and maximizing productivity, should all be possible.
  • Application development – it is extremely important to determine if the platform provides an integrated development environment (IDE) featuring drag-and-drop widgets, pre-built code snippets, and real-time collaboration capabilities. This enables the swift construction of custom business multi-platform apps, expediting the development process.
  • App deployment and maintenance – Select a platform that aligns with your business needs and offers flexibility in hosting your application. You need to ensure that the chosen platform supports your preferred hosting environment.
  • Security – It’s imperative to assess whether the platform adheres to necessary regulatory standards and provides a highly secure, reliably available software environment. Think about GDPR requirements and those of the fledgling EU AI Act.
  • Integrations – the platform you choose should have seamless connectivity with both internal and external systems, enabling the elimination of information silos.




Zoho Creator opens up a world of creativity and customisation for your business. These are just a few of the things that you can do:


  • Internal tools – you can facilitate swift application development and construct adaptable internal tools tailored to meet your organisation’s diverse requirements. This way you can enhance internal teamwork, streamline approval procedures, and boost productivity by automating tasks.
  • Portals – you can build self-service portals to accommodate your customers, vendors, business partners, and other stakeholders who require centralised access to your products, services, and information.
  • Core systems – you can build core systems that cover many operational areas, including field service management, supply chain management, franchise management, and enterprise resource planning.
  • Customisation – you can use Zoho Creator in conjunction with your current systems, be it a Zoho service or a third-party platform, to tailor them to your specific use cases and requirements.




Although we probably covered the benefits of using Zoho Creator, here’s a synopsis:


  • Simplify business processes
  • Automate manual tasks
  • Accelerate your approval processes
  • No coding required
  • Drag and drop builder
  • Integrate your existing data
  • Publish databases online
  • Scale with your needs
  • Safely hosted on the cloud
  • Accessible on mobile
  • Integrates with other cloud services and apps




According to its website, Zoho Creator is trusted by more than 14,000 brands. Here are a few words of praise for the app development platform.


Neil Hobbs, the IT Director at Bourne Leisure, says:


“I really think of Zoho Creator as my Swiss Army knife to whip up apps.”


Ben Walwyn, CTO at not-for-profit Yellow, says:


“Thanks to Zoho Creator, we are profitable and sustainable enough to reach our goal of making life better for 10 million households by 2030.”


James Hirst, VP of Development at ITV Studios, says these kind words about Zoho Creator:


“Prior to using Zoho Creator, we had data everywhere and multiple potential points of failure…The platform is now a one-stop-shop for all the information you need.”




Zoho Creator has three pocket friendly plans, with a 30% discount if you pay annually:


  • Standard at £10 per user per month billed monthly
  • Professional at £24 per user per month billed monthly
  • Enterprise at £30 per user per month billed monthly


Here is a comparison of the three packages in terms of support, workflow automation, integrations and much more.




If you are looking for affordable, intelligent and effective solutions to automate and digitally transform your business, you’re knocking on the right door. I have over 25 years of experience supporting SMEs with their IT in every possible realm, including workflow automation. Let’s get together soon and see how easy it’ll be to get your automation up to speed. Reach out today and look forward to enhanced productivity and efficiency. At the same time, you’ll be keeping all your precious clients happy.


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